Deep, Sam <br/><br/>
What to say to get wath you want  : strong words for 44 challenging types of bosses, employees, coworkers and customers 
/ Sam Deep and Lyle Sussman 
. - Reding ;  Menlo Park ;  Paris [etc.]  : Addison Wesley Publishing Company, cop. 1992
. - XI-316 p.  ; 21 cm. 
<br/><br/>Index 
<br/><br/><label>ISBN: </label>9780201577129 0201577127 
<br/><br/><label>Source: </label> Don du CCA 
<br/><br/><label>Universal Decimal Class. No.: </label>659.3