TY  - BOOK
AU  - Deep,Sam
AU  - Sussman,Lyle
TI  - What to say to get wath you want: strong words for 44 challenging types of bosses, employees, coworkers and customers
SN  - 9780201577129
PY  - 1992///
CY  - Reding, Menlo Park, Paris [etc.]
PB  - Addison Wesley Publishing Company
KW  - BI-BuBU
KW  - Communication internationale
N1  - Index
ER  -